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MEND Cancellation Policy

Your appointments are very important to MEND Health & Wellness, it’s reserved especially for you, we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.

STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Since the services are reserved for you personally, a cancellation fee will apply.

  • Less than 24 hour notice will result in a charge of $50
  • NO SHOWS will be charged 100% of the reserved service amount.
  • Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a $50 charge.

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our team members scheduled filled, thus better serving everyone. MEND Health & Wellness policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting MEND.

Mind. Body. Mend.

On The Mend

See what people are saying.
    “I have tried the cryotherapy, compression and the Celluma Pro treatments and I love them all. I will definitely be returning.”
    I absolutely love MEND cryotherapy! Super friendly, helpful and knowledgeable staff. Made me feel comfortable and this place is beautiful and very relaxing. I have tried the cryotherapy, compression and the Celluma Pro treatments and I love them all. I will definitely be returning. Thank you MEND!
    - Colin DeLong
    “This location is tremendous! Great customer service every single time I visit.”
    This location is tremendous! Great customer service every single time I visit. I have done cryotherapy and normatec sessions. Both are very affordable and very effective for the body. This location is clean, professional, informative and is a must go to if you have any aches or pains.
    - Ricardo Gutierrez
    “I love this place!!! Great service and I love all the different amenities they offer.”
    I love this place!!! Great service and I love all the different amenities they offer. I go after a workout to help my muscles recover, for my ankle that has caused me pain since I was a kid, new aches and pains, and sometimes just because it feels awesome to get in the sauna. You gotta try this place out. :-)
    - Cristina Dennis
    “If you live in the area I highly recommend coming here! I’ll definitely be getting one of their memberships!”
    I love mend! This is my second time here. I originally came with some friends as part of a birthday celebration, liked it so much I just had to come back! Today I did the whole body cryo and the half hour facial! Both are amazing! With being a dancer/contortionist my whole life my body is in constant pain. After doing cryo I feel superhuman! The facility is clean & everyone I’ve come in contact with here is so friendly and welcoming! If you live in the area I highly recommend coming here! I’ll definitely be getting one of their memberships!
    - Dena Spellman
    “Cryo just helps with my whole body feeling nice and loose and a sweet boost of energy.”
    Matt and Chris at Mend are the best! I’ve been a loyal customer since day 1 and have never looked back. Cryo just helps with my whole body feeling nice and loose and a sweet boost of energy. Plus the whole staff are always the friendliest and make me feel like I never want to leave. If this is something new and foreign to you, give it a try! You won’t regret it. And $20 first session is the best deal in town! Keep doing what you do Mend!
    - Kenny Loetz
    “Would recommend and would definitely go back.”
    Friendly and respectful staff. I wanted to check the place out so I went with my mom and we had a great first experience. Would recommend and would definitely go back.
    - Emmanuel Lopez
    “The staff is amazing and helpful, their equipment is top of line, and most importantly it works!”
    MEND Cryotherapy has helped me extremely. The staff is amazing and helpful, their equipment is top of line, and most importantly it works! I leave with no pain, and absolutely incredible muscle recovery time after extreme workouts when I do whole body Cryo. I highly RecomMEND them.
    - Brett Sorenson
    “This was the most effective treatment that I’ve ever had for pain relief.”
    Just got done with a session of pulsed electromagnetic field therapy...I highly recommend this treatment for anyone looking for pain relief and cellular recovery!!! This was the most effective treatment that I’ve ever had for pain relief... My new favorite place!!
    - Amy Lustig

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