Customer Spotlight
Straight From The Source
Glen Hees
Q: Describe your journey (history, work, sports, pain, injuries or ailments) that led to your discovery of MEND Health & Wellness?
A: I am 62 years old and on October 26, 2016, I had my first treatment with MEND Health & Wellness. I had been suffering with lower back pain and stiffness for months due to arthritis in my lower back. I had developed sciatica symptoms of pain and numbness radiating down my left leg.
I was taking painkillers and anti-inflammatory drugs prescribed by my doctor and felt very lethargic from the medications. I now had an upset stomach as well from the drugs and was still having difficulty getting out of a chair.
Q: How did you hear about MEND Health & Wellness?
A: My wife is one the hairdressers on Dancing with the Stars television show and after a particularly bad morning for me with back pain, she told me that the pro-dancers on the show used cryotherapy to help them through the physical rigors of the sessions. I Googled “cryotherapy” and found MEND in Valencia only 3 miles from my house.
Q: What was your first experience at MEND like?
A: My wife drove me to MEND Health & Wellness and limped in and sat down in the lobby. I met the owners, Matt and Chris, and Matt thoroughly explained the cryotherapy process and history. I decided to give it a try and with difficulty I stood up and had my first MEND Health & Wellness session. The two and a half minutes went quickly and painlessly in the cryo sauna and I got out.
Matt suggested that I sit down and relax for ten minutes and allow the cryotherapy to take effect. I sat down and exchanged small talk with Matt for 10 minutes and Matt said, “I saw you limp in and have trouble getting out of your chair you’re sitting in 10 minutes ago, try standing now and tell me how you’re doing?” I stood up cautiously. “Wow, that’s amazing!” I exclaimed. My sciatica symptoms and numbness radiating down my left leg were gone and I felt great. I went into MEND limping and came out skipping!
Q: How has Cryotherapy affected your life?
A: I have continued MEND Health & Wellness for the past several months about twice a week. I have not had any pain or numbness in my legs and my painful/stiff back is dramatically improved. I am 100% off my prescribed painkillers and anti-inflammatory drugs and good-bye to the lethargic and upset stomach side-effects. I can get out of a chair effortlessly. I am back to working out in the gym, yoga a couple of days a week, and I bicycle 100 miles plus a week. I don’t even think of the sore back anymore, but I am continuing the MEND Health & Wellness treatments twice a week to stay this way. The cryotherapy treatments feel great for relief for the sore and muscles form all of my bike riding. I just completed the Solvang Century bike ride as well. Thank you MEND Health & Wellness!
Heather Oppenheim
Q: Describe your journey (history, work, sports, pain, injuries or ailments) that led to your discovery of MEND Health & Wellness?
A: While weight training I dislocated my shoulder. Upon seeing a doctor, I was instructed to keep my arm and shoulder immobile for a longer period than was necessary. As a result, I had a frozen shoulder and have very limited mobility of my arm- unable to move or take the pain anymore, I began Cryotherapy.
Q: How did you hear about MEND Health & Wellness?
A: From my father who researched methods of therapy for pain and inflammation.
Q: What was your first experience at MEND like?
A: It was excellent. My first time was informative and put me at ease about the process. Being sensitive to cold temperatures made me nervous, but pleasant conversation with the staff made the time fly by! The customer service has not changed since my first time and continues to be excellent.
Q: How has Cryotherapy affected your life?
A: Within one month of pure cryotherapy and without any physical therapy, I have 130 ° of my mobility of my arm out of 180°. Two months after my injury, I have seen a physical therapist who believes I will need far less physical therapy sessions and recommends I continue cryotherapy until full mobility is recovered.
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Mind. Body. Mend.
On The Mend
See what people are saying.
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I love mend! This is my second time here. I originally came with some friends as part of a birthday celebration, liked it so much I just had to come back! Today I did the whole body cryo and the half hour facial! Both are amazing! With being a dancer/contortionist my whole life my body is in constant pain. After doing cryo I feel superhuman! The facility is clean & everyone I’ve come in contact with here is so friendly and welcoming! If you live in the area I highly recommend coming here! I’ll definitely be getting one of their memberships!- Dena Spellman
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Just got done with a session of pulsed electromagnetic field therapy...I highly recommend this treatment for anyone looking for pain relief and cellular recovery!!! This was the most effective treatment that I’ve ever had for pain relief... My new favorite place!!- Amy Lustig
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This location is tremendous! Great customer service every single time I visit. I have done cryotherapy and normatec sessions. Both are very affordable and very effective for the body. This location is clean, professional, informative and is a must go to if you have any aches or pains.- Ricardo Gutierrez
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This spot is awesome. Every time I have a issue, they have a resolve. I’ve done cryo and I’ve done the celluma. Each time I have had help with the pain. They are very sociable and make you as comfortable as possible during your time with them. I highly recommend them.- Kevin Waller
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Came in after Paintball Practice this past Sunday. I’m a little skeptical about the cryotherapy so decided to try out compression therapy on both my arms and legs. All I can say is wow, very nice relaxing atmosphere, and it felt like a thorough deep tissue massage. Left there feeling great, and I’ll back for the same thing and try the Cryo treatment as well. To top it off the staff are really very nice and accommodating!- O.P.
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Friendly and respectful staff. I wanted to check the place out so I went with my mom and we had a great first experience. Would recommend and would definitely go back.- Emmanuel Lopez
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Best place ever! Staff is very professional and friendly! They have a lot more services than just cryotherapy. Open late hours. It took about 5 weeks before i started feeling results but now I won’t quit. Inflammation is way down! Thanks, Matt and Chris- Dana Hudson
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Matt and Chris at Mend are the best! I’ve been a loyal customer since day 1 and have never looked back. Cryo just helps with my whole body feeling nice and loose and a sweet boost of energy. Plus the whole staff are always the friendliest and make me feel like I never want to leave. If this is something new and foreign to you, give it a try! You won’t regret it. And $20 first session is the best deal in town! Keep doing what you do Mend!- Kenny Loetz