Cancellation Policy

MEND Cancellation Policy

Your appointments are very important to MEND Health & Wellness, it’s reserved especially for you, we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.

STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Since the services are reserved for you personally, a cancellation fee will apply.

  • Less than 24 hour notice will result in a charge of $50
  • NO SHOWS will be charged 100% of the reserved service amount.
  • Appointments made within the 24 hour period and need to cancel, the client then must cancel within 4 hours of appointment time or will result in a $50 charge.

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our team members scheduled filled, thus better serving everyone. MEND Health & Wellness policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting MEND.

Mind. Body. Mend.

On The Mend

See what people are saying.
    “If you live in the area I highly recommend coming here! I’ll definitely be getting one of their memberships!”
    I love mend! This is my second time here. I originally came with some friends as part of a birthday celebration, liked it so much I just had to come back! Today I did the whole body cryo and the half hour facial! Both are amazing! With being a dancer/contortionist my whole life my body is in constant pain. After doing cryo I feel superhuman! The facility is clean & everyone I’ve come in contact with here is so friendly and welcoming! If you live in the area I highly recommend coming here! I’ll definitely be getting one of their memberships!
    - Dena Spellman
    “They are very sociable and make you as comfortable as possible during your time with them.”
    This spot is awesome. Every time I have a issue, they have a resolve. I’ve done cryo and I’ve done the celluma. Each time I have had help with the pain. They are very sociable and make you as comfortable as possible during your time with them. I highly recommend them.
    - Kevin Waller
    “Would recommend and would definitely go back.”
    Friendly and respectful staff. I wanted to check the place out so I went with my mom and we had a great first experience. Would recommend and would definitely go back.
    - Emmanuel Lopez
    “Absolutely loved this place. Everyone is very nice, and knowledgeable.”
    Absolutely loved this place. Everyone is very nice, and knowledgeable. It is very clean and has a spa like quality. Very convenient location with ample parking. I did the cryo and felt amazing afterwards. Looking forward to going back and trying the other amenities.
    - Jenna Spellman
    “Love this place. I head over for cryotherapy anytime I’m sore from exercising or have stiff joints.”
    Love this place. I head over for cryotherapy anytime I’m sore from exercising or have stiff joints. It has helped me recover from a shoulder injury as well. This week I was feeling a cold coming on so I went to their infrared sauna two days in a row and it helped speed up the recovery a ton. Go check it out!
    - Dave Ponek
    “Best place ever! Staff is very professional and friendly! They have a lot more services than just cryotherapy.”
    Best place ever! Staff is very professional and friendly! They have a lot more services than just cryotherapy. Open late hours. It took about 5 weeks before i started feeling results but now I won’t quit. Inflammation is way down! Thanks, Matt and Chris
    - Dana Hudson
    “I have tried the cryotherapy, compression and the Celluma Pro treatments and I love them all. I will definitely be returning.”
    I absolutely love MEND cryotherapy! Super friendly, helpful and knowledgeable staff. Made me feel comfortable and this place is beautiful and very relaxing. I have tried the cryotherapy, compression and the Celluma Pro treatments and I love them all. I will definitely be returning. Thank you MEND!
    - Colin DeLong
    “This was the most effective treatment that I’ve ever had for pain relief.”
    Just got done with a session of pulsed electromagnetic field therapy...I highly recommend this treatment for anyone looking for pain relief and cellular recovery!!! This was the most effective treatment that I’ve ever had for pain relief... My new favorite place!!
    - Amy Lustig

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